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I · DIGITAL CONSULTINGSTRATEGIC PARTNER · NOT A VENDOR

Senior digital direction.No fluff. No templates.With 20 years of judgement and 30+ sectors.

We’re not an agency that "also does consulting." We’re senior digital consultants who, when needed, execute. We work as a Second Opinion before major decisions, as an outsourced Digital Direction while the internal one is being structured, or as a C-level Sparring partner before key committees. We only step in when we can add real judgement.

20+
years leading digital
200+
companies advised
30+
sectors covered
II · WHY WE EXIST

20 years watching how bad digital decisions get made because no one challenged them in time.

Most mid-sized companies don’t need another agency executing faster. They need someone senior willing to say out loud what their vendors won’t: that this CRM won’t be implemented in six months, that this rebrand won’t move the business, that this marketing team is doing the comfortable thing, that this AI investment has no KPI. When you’ve been leading digital for 20 years across 200+ companies and 30+ sectors, that conversation stops being an opinion and becomes judgement. That’s the service.

We don’t sell execution disguised as consulting. We don’t charge for PowerPoints. When we step in, we do it with a name and a face: a senior consultant with 15+ years in the field, not a junior with a template. And when we step out, we leave the client more autonomous, not more dependent.

III · WHEN IT MAKES SENSE TO CALL US

Honesty first. These are the cases where we add value. And these are the ones where we don’t.

YES · where we add value
  • You’re about to sign a significant digital investment and want an independent second opinion before deciding.
  • Your marketing/digital director is vacant or transitioning and you need an interim senior external while internal is being structured.
  • Your current agency doesn’t give you judgement: they execute well but don’t tell you what to do or what not to.
  • A board of directors asks you for a 12–18-month digital plan and you need a partner to write it with you.
  • You’re weighing insourcing vs. outsourcing a digital team and want judgement before hiring.
  • A competitor made a move (rebrand, M&A, funding round) and you want an impact analysis before the next committee.
NO · where we’re not the best fit
  • You’re looking for cheap execution: there are agencies with lighter structure than ours.
  • You want a vendor that says yes to everything. Not our style.
  • You need immediate results without prior diagnosis. Consulting doesn’t work that way.
  • You’re looking to resell consulting inside your organisation under our name. We don’t lend our brand for that.
  • The decision is already made and you just want a report to justify it.
  • You expect us to execute as part of the consulting. Consulting and execution are separate services.
IV · HOW YOU HIRE US

Three clear formats. Each with a different purpose.

We choose the format together in the exploratory conversation. We can shift between formats as the relationship evolves — but it’s always clear which one we’re currently in.

R-01

Second Opinion

Before major decisions
When

You’re about to sign something important: hiring an agency, investing in technology, changing CRM, starting a rebrand, entering a channel, closing a digital M&A.

Outcome

Critical document + executive session with a clear recommendation: go / with these adjustments / stop.

One-off engagement · fixed scope
R-02

Outsourced Digital Direction

Interim CDO / CMO
When

Your digital director has just left, the role is vacant, or the business has grown and you need senior direction without a full-time hire yet.

Outcome

A senior of ours takes on functional direction: committees, roadmap, agency relationships, direction-level KPIs, internal hiring interviews.

Recurring relationship · reports directly to CEO/COO
R-03

C-level Sparring

Preparing committees and critical decisions
When

You need someone external, without internal political agenda, to think out loud with before committees, board meetings or investor presentations.

Outcome

Structured 1:1 conversations with punctual async support. No teams, no PPT, just judgement.

Light format · reinforced confidentiality

All three formats include NDA by default. In C-level Sparring, confidentiality is reinforced: zero use of the client’s name for anything.

V · WHERE WE HAVE OPERATED

30+ sectors in 20 years. That breadth is exactly what provides judgement.

A consultant who has only seen one sector transfers that sector’s practices as if they were universal. A consultant who has operated in 30+ knows what’s specific and what’s general. This is the accumulated portfolio (identities withheld by confidentiality):

VerticalAccumulated yearsMost common role
Multi-channel retail18 yearsDigital Direction
Pure e-commerce15 yearsSecond Opinion + Sparring
Fashion & accessories14 yearsDigital Direction
Food & gourmet12 yearsChannel consulting
Industrial / B2B manufacturers11 yearsC-level Sparring
Professional services (law, engineering, technical consulting)10 yearsSecond Opinion
Private healthcare9 yearsDigital Direction
Private education + online training8 yearsSecond Opinion + Direction
Hospitality, restaurants and gastronomy groups8 yearsChannel consulting
Tourism & hospitality10 yearsDigital Direction
Premium real estate + developers9 yearsSecond Opinion
Automotive (dealers + brands)7 yearsChannel consulting
Pharmacy + parapharmacy7 yearsDigital Direction
Cosmetics & beauty9 yearsDigital Direction
Energy + renewables6 yearsC-level Sparring
Private banking + fintech6 yearsC-level Sparring
Insurance7 yearsSecond Opinion
NGOs + foundations10 yearsChannel consulting
Sports + professional clubs5 yearsSecond Opinion
Culture + publishing9 yearsDigital Direction
FMCG8 yearsC-level Sparring
Institutional + public administration6 yearsChannel consulting

Representative data from the eXprimeNet 2005-2026 history. Client confidentiality guaranteed.

The pattern matters more than any individual case: most of the digital problems a client brings we’ve already seen in another sector — sometimes solved, sometimes not. That case bank is exactly what gets hired.

VI · HOW WE THINK A DIGITAL BUSINESS

Every diagnosis goes through a simple matrix: where it creates value and where it captures it.

Before recommending any action, each project is placed in a quadrant. The question isn’t "what do we do?" but "which quadrant are we talking about?". Almost all the bad digital decisions we’ve seen in 20 years come from confusing quadrants.

Q3High creation · Low capture

Brand differentiation

Premium content, brand equity, community, reputation. Hard to monetise directly. High risk of waste without a framework.

Requires senior judgement. Quadrant where most consulting gets lost in smoke.
Q4High creation · High capture

Digital competitive edge

Differentiated digital value proposition + clear monetary capture. Own digital product, defensible direct channel, strategic first-party data.

C-level Sparring mandatory. This is where you actually debate with the board.
Q1Low creation · Low capture

Digital hygiene

Functional website, correct tracking, tidy CRM, security, compliance. Doesn’t provide competitive advantage, but its absence is a disadvantage.

Automate / outsource. No C-level committee needed.
Q2Low creation · High capture

Operational efficiency

Margin optimisation: CRO, attribution, automation, CAC reduction, loyalty. Profitability lever, not structural growth.

Focus on conversion and margin KPIs. Agency team + senior measurement.
VII · CONCRETE DELIVERABLES

Every relationship produces tangible deliverables. The client always knows what they take home.

Consulting is a service of structured conversations with specific outputs. We don’t sell hours: we sell documents, judgement and signed decisions. These are the typical deliverables, in the logical order of a relationship:

  1. S-01

    Discovery

    Initial context map: business, current team, open decisions, explicit expectations and unspoken ones.

  2. S-02

    Diagnosis

    Document with findings prioritised by impact and effort, ranking of pending decisions and identified hidden risks.

  3. S-03

    Recommendation

    Executive session with a clear recommendation: go / go with these adjustments / stop. Signed by a named senior consultant.

  4. S-04

    12-month roadmap

    Digital plan prioritised by quarter with indicative budget per line. Translatable into immediate CEO or board actions.

  5. S-05

    Recurring committee

    Roadmap follow-up: context shifts, intermediate decisions, course corrections. Written minutes to the C-level.

  6. S-06

    Closure + handover

    Transition document to the internal team or next partner: written processes, KPIs, contacts, contracts. Real autonomy, not perpetual dependency.

No consulting project lasts indefinitely. Good ones end with the client more autonomous, not more dependent.

VIII · TRANSFORMATION CASES

Six real situations. Anonymised by confidentiality agreement.

Each case illustrates a type of decision where senior judgement changed the outcome. Economic ranges are representative of the client’s typical decisions, not of our fees.

Multi-channel retail · +150 stores
Second Opinion
Situation

Board about to sign a CRM re-implementation with a tier-1 integrator for a high 6-figure sum.

Insight

Diagnosis showed the problem wasn’t the CRM but the data governance between channels. The proposed project didn’t solve it.

Outcome

Board redirects the investment: significant budget to data governance + lighter CRM + notable portion freed. Months later, better ROI than the original proposal.

B2B industrial manufacturer · 60% export
Outsourced Digital Direction
Situation

CDO leaves due to generational handover. Internal structure still immature. CEO asks for interim direction.

Insight

The company didn’t need a full-time CDO yet, but focused digital governance + clear KPIs to the committee.

Outcome

Mixed model: external direction + junior internal who learns. On closure, an internal CDO hire with a tailored profile, not a generic one.

Fintech · Series B
C-level Sparring
Situation

CEO prepares Series C. Needs to defend their digital thesis in front of international funds with tough technical analysts.

Insight

Sparring sessions in the months leading up to the round. Cold questioning of every slide, every figure, every narrative.

Outcome

Round closes without valuation drop in a tense market. The CEO reports the sessions were "the most useful" part of the preparation.

Private education · online + in-person
Second Opinion
Situation

Academic leadership wants to open its own online course platform with a high initial budget.

Insight

Market analysis + competitor benchmark showed the projected ROI was optimistic by a factor of 3×. Buying an existing platform + adapting solved most of the scope.

Outcome

Decision: don’t build, integrate. Significant direct savings and much earlier time-to-market.

Hospitality group · 12 brands
Outsourced Digital Direction
Situation

Marketing director focuses on top brands. Mid-tier brands have no one leading their digital.

Insight

External "hub" direction model: a senior of ours leads digital across the mid-tier brands in parallel, with a single report to the group CMO.

Outcome

Over time, two of the mid-tier brands surpass one of the top brands in digital contribution. Model replicable internally.

Large NGO · fundraising
C-level Sparring
Situation

Board debates insourcing digital team vs continuing with agencies. Considerable annual budget at stake.

Insight

Structured sessions with leadership + team + current agency. Honest analysis of what is done well externally and what can only be done internally.

Outcome

Hybrid model: partial insourcing (data + donor relationship), sustained outsourcing (creative + media). Effective savings with better performance.

IX · AI AGENTS APPLIED TO CONSULTING

Senior consulting is human judgement. AI amplifies the prior analysis, it doesn’t replace it. It never decides for the client.

In consulting, AI Agents don’t run campaigns: they prepare the ground for the human conversation. Context analysis, silent benchmarking, quantitative scenarios, documentary review. All output passes through the senior consultant before reaching the client. The judgement signature is always human.

AI AGENT · ANALYST MODE
KC-01

Market Radar

Market context by vertical

Continuous tracking of relevant moves in the client’s sector: rounds, M&A, channel openings, regulatory changes. Filters noise; the consultant decides what deserves attention.

AI AGENT · ANALYST MODE
KC-02

Benchmark Silent

Silent competitor benchmark

Silent analysis of competitors agreed with the client: web, channels, tone, public pricing, moves. No contact or intrusive scraping. Raw output reviewed by senior.

AI AGENT · ANALYST MODE
KC-03

Scenario Planner

Quantitative scenario modelling

Builds quantitative scenarios (base, upside, downside, wildcard) for a specific client decision. Helps the committee see the range, not a single point.

AI AGENT · ANALYST MODE
KC-04

Doc Reviewer

External documentation review

Reviews contracts, agency proposals, RFPs, external reports. Flags risky clauses, vague promises, poorly defined KPIs. Never replaces legal review, does prepare the ground.

AI AGENT · ANALYST MODE
KC-05

Roadmap Sanity

Digital roadmap stress-test

Puts a proposed roadmap through tough questions: undeclared dependencies, unrealistic milestones, sourceless KPIs, incoherent budgets. The senior signs off the final judgement.

AI AGENT · ANALYST MODE
KC-06

Data Room Prep

Data room preparation

Structures and reviews digital data rooms for rounds, M&A or audits: inventory, taxonomy, coherence between sections, gaps. Does not replace the financial advisor.

AI AGENT · ANALYST MODE
KC-07

Vendor Compare

Vendor comparison

Systematically compares potential vendors (CRM, DAM, CDP, agencies) against criteria agreed with the client. Output = neutral table, human decision.

AI AGENT · ANALYST MODE
KC-08

Cohort Miner

Historical cohort analysis

Cross-checks the client’s historical data (with permission, in their environment) to expose cohorts that weren’t being looked at: LTV by source, retention by product, channel cannibalisation.

AI AGENT · ANALYST MODE
KC-09

Council Prep

C-level committee preparation

Structures committee material: anticipated questions, counter-narrative to the proposal, risk matrix. Helps the C-level arrive prepared, not improvise.

AI AGENT · ANALYST MODE
KC-10

Handover Guard

Closure and handover

On project closure, verifies documentation is self-sufficient: written processes, defined KPIs, contacts, contracts. Leaves the client autonomous, not dependent.

10
AI Agents in analyst mode
100 %
Output reviewed by human senior
NDA
Client data stays in their environment
20+
years providing human judgement
X · FREQUENT QUESTIONS

Common questions before engaging senior consulting.

Do you also execute? Or only produce documents?
We can execute if it makes sense, but it’s a separate service (Acquisition). We never charge for consulting and then "slip in" mandatory execution. Many consulting clients continue with their current agencies while we only lead.
Who exactly attends to us?
A senior consultant with 15+ years in digital, with a name and a face, not a junior with a template. In C-level Sparring, always a founding partner. We never subcontract consulting to rotating freelancers.
Do you sign an NDA?
By default yes, in all three formats. In C-level Sparring confidentiality is reinforced: zero use of the client’s name for anything — no testimonials, no cases, no logos. Absolute silence.
How long does a typical relationship last?
It depends on the format. Second Opinion is a one-off engagement with a fixed scope. Outsourced Digital Direction is a recurring relationship that may evolve to permanent. C-level Sparring is a longer arrangement. Good consulting projects end; the ones that don’t end have turned into dependency.
Do you work with companies outside Spain?
Yes. Roughly 30% of the portfolio are international or multi-country projects. Working languages: Spanish, English, French. Consulting can be operated remotely in 100% of formats, though quarterly in-person is recommended in Digital Direction.
How does a relationship start?
With an exploratory conversation to understand context and decide together whether it makes sense to continue. If it does, a scoping session follows. Only after those conversations do we propose fixed scope and budget. We never invoice for conversing about whether we fit.
What if you’re hired as Second Opinion and your recommendation is "don’t do it"?
That’s exactly the service. Roughly 1 in 4 Second Opinions end up recommending stopping or radically changing. If we never said "no", the service wouldn’t be worth what it costs.
Do you work with direct competitors in the same sector?
Only with explicit agreement from both parties. In concentrated verticals (private banking, top pharma, certain retail) we maintain exclusivity by agreement. In general, we warn the client if a potential conflict appears and they decide.
And if we need specific AI consulting?
There’s a sister service: AI Consulting. Same formats (Second Opinion / Direction / Sparring) but specialised in AI architecture decisions, use cases, governance and internal adoption.
NEXT STEP

Let’s start with a conversation.

Tell us what decision you’re facing and who is sitting at the table. We’ll decide together whether it makes sense to continue and, if so, in which format.

Shall we talk?