Privacy Policy

1. Data controller

The controller of your personal data is:

• Legal name: E-XPRIMENET CONSULTING S.L.
• Tax ID (CIF): B98271604
• Registered address: Calle Uruguay No. 11, Floor 7, Suite 711 · 46007 Valencia · Spain
• Email: informacion@e-xprimenet.com
• Privacy contact: informacion@e-xprimenet.com

2. Data we process

We only process data that you actively provide through the forms on the site, email or any other contact channel. This may include:

• Identification data: first and last name, company, job title.
• Contact data: email address, phone number.
• Professional data: sector, company size, project needs.
• Content of your communications: messages you send us through forms or email.
• Navigation data: IP address, browser type, pages visited (see the Cookie Policy).

3. Purposes and legal basis

We use your personal data for the following purposes, each with its corresponding legal basis under article 6 of the GDPR:

• Responding to your enquiries and information requests — Basis: consent and pre-contractual measures (art. 6.1.a and 6.1.b GDPR).
• Managing our commercial and contractual relationship — Basis: contract performance (art. 6.1.b GDPR).
• Sending commercial communications about our services where a prior relationship or consent exists — Basis: consent or legitimate interest (art. 6.1.a and 6.1.f GDPR and art. 21 Spanish LSSICE).
• Compliance with legal, tax and accounting obligations — Basis: legal obligation (art. 6.1.c GDPR).
• Aggregated statistical analysis and improvement of the website — Basis: consent (per cookies) and legitimate interest.

4. Retention period

We keep your personal data only for as long as necessary to fulfil the purposes for which it was collected:

• Enquiries not converted into clients: up to 12 months from the last contact.
• Clients: throughout the commercial relationship and, after its termination, during the applicable legal limitation periods (6 years for commercial matters and up to 10 years for tax matters under Spanish law).
• Commercial communications: until you withdraw your consent or exercise your right to object.
• Navigation and cookie data: as indicated in the Cookie Policy (maximum 24 months for analytical cookies).

5. Recipients of the data

Your data may be shared only with the following recipients, always under strict contractual safeguards:

• Technology service providers acting as data processors (hosting, email, CRM, analytics and marketing automation tools), with data processing agreements signed under art. 28 GDPR.
• Public authorities, courts and tribunals when required by law.
• We do not sell or transfer your data to third parties for commercial purposes.
• Some providers may be located outside the European Economic Area (EEA); in that case, we only work with providers adhering to the EU-US Data Privacy Framework or covered by Standard Contractual Clauses approved by the European Commission.

6. Your rights

As the data subject, current legislation grants you the following rights, which you may exercise free of charge at any time:

• Right of access: to know what data of yours we process.
• Right of rectification: to correct inaccurate or incomplete data.
• Right of erasure ("right to be forgotten"): to request deletion when the data is no longer necessary.
• Right to object: to object to processing in certain cases.
• Right to restriction of processing: to restrict how your data is used.
• Right to data portability: to receive your data in a structured format and transmit it to another controller.
• Right to withdraw consent at any time (without retroactive effect).
• Right not to be subject to automated decisions with legal effects.

7. How to exercise your rights

To exercise any of these rights, send us a request to informacion@e-xprimenet.com or by post to Calle Uruguay No. 11, Floor 7, Suite 711 · 46007 Valencia · Spain, clearly stating the right you wish to exercise and enclosing a copy of your ID (DNI, NIE or passport).

We will reply within a maximum of one month from receipt of the request, extendable by two additional months for particularly complex requests.

If you believe your request has not been properly handled, you have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD): C/ Jorge Juan, 6 · 28001 Madrid · www.aepd.es · Electronic office: sedeagpd.gob.es.

8. Data security

E-XPRIMENET CONSULTING S.L. applies appropriate technical and organisational measures to guarantee the security, integrity and confidentiality of your personal data, preventing its alteration, loss, unauthorised processing or access, taking into account the state of the art, the nature of the data and the risks to which it is exposed (art. 32 GDPR).

9. Changes to this policy

We reserve the right to modify this Privacy Policy to adapt it to legislative, case-law or business changes. In such cases, the new version will be published on this page indicating the date of the last update.